1. Arrival and departure
Check-in is from 4:00 PM to 7:00 PM on the arrival date. Check-out is by 10:00 AM on the departure date.
Please contact Pura Villas at least one week before arrival with your flight number and expected arrival time, so they can arrange key collection. Please also call them when you reach the area.
2. Getting there
A 4x4 vehicle is required to reach the villa.
3. Who can stay
The villa sleeps up to 8 guests. Groups of young people are not accepted.
4. Use of the residence
The property is intended for private vacation use only. We kindly ask that guests respect the home, its surroundings and the residential nature of the area. Any use inconsistent with this purpose may result in termination of the stay without refund.
The property includes features such as a swimming pool, terraces, stairs and natural terrain. These areas may present inherent risks, and guests are asked to exercise care at all times.
- Children must be supervised by a responsible adult at all times
- No glass is permitted near the pool
- Diving is not allowed
5. Payments
Pura Villas, the villa's manager, collects all payments for this stay directly. A 50% deposit is due at booking. The balance is due 90 days before arrival. 13% VAT applies to the rental. Bank and wire transfer fees are deducted from any refund.
6. Fees paid to Pura Villas
The final cleaning fee is included in your quote. Pura Villas also charges a Costa Rica administration fee of US$40, paid to them directly.
7. Damage deposit
Pura Villas holds a damage deposit of US$1,000. It may be used to cover damage beyond normal wear and tear, including:
- Excessive cleaning
- Removal of unusual amounts of trash
- Repair or replacement of damaged or missing items
8. Care of the property
We ask that guests treat the home with care and leave it in a tidy condition on departure. Bed linen and towels are included, changed every 7 days.
9. Smoking, pets and events
Smoking is not permitted. Pets are not permitted. Events and parties are not permitted without written permission from Pura Villas.
The property is in a residential area. Please keep noise to reasonable levels, especially after 10:00 PM.
10. Minimum stay
The minimum stay is 3 nights, or 7 nights during Christmas, New Year and Easter weeks.
11. Cancellations and refunds
Cancellation requests must be made in writing.
- More than 60 days before check-in: the US$350 administration fee is kept
- From 60 to 46 days before check-in: 50% of the rent plus the US$350 administration fee
- 45 days or less before check-in, or a no-show: 100% of the rent
- Bookings for Christmas, New Year and Easter weeks are non-refundable
Bank and wire transfer fees are deducted from any refund.
12. Alterations and subletting
Guests may not alter the property in any way without prior written permission. This agreement may not be transferred or sublet without prior written consent.
13. Abandoned property
Any personal items left behind will be held for up to 10 days. After this period, unclaimed items may be discarded.
14. Liability
Guests are responsible for their own safety and the safety of their party during their stay. The owner and agent are not liable for accidents, injuries, loss of personal belongings or unforeseen events, except where required by applicable law. No guarantees or warranties are made beyond what is expressly stated in this agreement.
15. General
This agreement represents the full understanding between the parties. Any modifications must be made in writing. This agreement is governed by the laws of Costa Rica.